The retail sector across the globe is getting disrupted left, right and centre with the introduction of e-commerce. For many South African retailers, the idea of going online is exciting but daunting. In this E-commerce Masterclass, Jessica Hubbard interviews a series of South African ecommerce leaders for hints and tips on getting started in the ecommerce space.
Lesson one consists of a podcast on Instant EFT and the ins and outs of payment gateways.
Lesson two is a video, and Mario Toscano of askmario.co.za gives some does and don’ts of getting your shop up and running.
In lesson three and four, Jessica chats to Warrick Kerns on how customer service drives sales and transactions through your website, and how UX design, bots and newsletters can be used to drive sales.